Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how Tekero ("we", "us") collects, uses and shares your personal data when you use the Tekero mobile application (the "App"). Tekero is a social discovery and dating service operated from Spain. The data controller is the operator of Tekero, reachable at gleb@tekero.io. By creating an account you confirm that you have read this Policy.

1. Data we collect

Data you provide

• Account data: email address and password (or your Google / Apple account identifier when you sign in with those providers).
• Profile data: name, date of birth, photos, bio, height, weight, body type, languages, and — at your own choice — your gender identity, gender expression and sexual orientation. This information is the core of the service: without it we cannot show you to other users or show other users to you.
• Content: advertisements ("ads") you publish, messages you send in chats, voice messages, photos and videos you share.
• Music library data (optional): if you link Apple Music, we read the artist names and song genres of your library with your permission via Apple's MusicKit and store a summary (artist list and genre statistics) to show music-taste compatibility with other users. We never receive your Apple ID or playback history. Unlinking your library in your profile deletes this data; it is also removed when you delete your account.
• Reports and support requests you submit about other users or content.

Data collected automatically

• Location: with your permission, your device location is used to show you people nearby and to position your ads. Location is refreshed periodically while you use the App. We store coordinates, not movement history.
• Usage data: in-app events such as screens viewed, likes sent, matches and feature usage (see "Analytics" below), app version, device platform and language.
• Push token: a device token used to deliver push notifications, if you allow notifications.

2. Sensitive data

Information about your sexual orientation and gender identity is special-category data under the GDPR. You provide it voluntarily during onboarding, and we process it solely with your explicit consent to operate the matching service — it is shown to other users as part of your profile and used by the matching filters you and other users configure. We do not use this data for advertising and do not share it with analytics providers. You may delete your account at any time to withdraw consent.

3. How we use your data

• To create and operate your account, profile and ads (performance of contract).
• To match you with other users based on location, age, preferences and filters (performance of contract).
• To deliver chats, likes, matches and notifications (performance of contract).
• To keep the service safe: moderation, handling reports, blocking and restricting accounts that violate our Terms (legitimate interest).
• To maintain an internal trust score for safety and abuse prevention (legitimate interest): we automatically process activity signals — profile completeness, message metadata from our chat provider (timestamps, delivery and read status, message counts and lengths, calls that took place), likes, matches and friendships, reports and blocks sent and received, private-photo access grants, screenshot-detection events and subscription status. We do not analyse the content of your messages for scoring. Every trust-score change is logged together with its reason, and decisions that significantly affect your account (such as restrictions) involve human review by our moderation team. You can object to this processing at gleb@tekero.io.
• To automatically screen uploaded photos for explicit content using an automated image-recognition service (Amazon Rekognition). Photos detected as explicit are marked and shown only to users who opted in to see explicit content. The analysis is fully automated, happens once at upload, and the photo is not retained by the analysis service (legitimate interest).
• To understand how the App is used and improve it (legitimate interest, using aggregated and pseudonymised analytics).
• To notify you about important app updates (legitimate interest).

4. What other users see

Your profile (name, age, photos, bio and the identity attributes you filled in) and your published ads are visible to other users of the App according to their filters and your settings. Photos you mark as private are visible only to users you explicitly grant access to. Messages are visible only to participants of the chat.

5. Service providers (data processors)

We do not sell your data. We rely on a small set of infrastructure providers who process data on our behalf under their own privacy and security terms:

• Amazon Web Services (AWS) — hosting, databases, photo and media storage, authentication (AWS Cognito), automated photo screening for explicit content (Amazon Rekognition) and transactional email (AWS SES). Our infrastructure is located in the EU (Frankfurt, eu-central-1). AWS Privacy Notice.
• CometChat — real-time chat infrastructure. Your messages (text, photos, voice) are delivered and stored by CometChat (EU region) to power in-app chats. CometChat Privacy Policy.
• PostHog — product analytics, hosted in the EU. We send pseudonymised usage events (e.g. "ad liked", "message sent") linked to a random user identifier. We do not send message contents, names, emails, orientation or precise location to PostHog. PostHog Privacy Policy.
• Expo — push notification delivery to Apple and Google push services. Expo Privacy Policy.
• Google / Apple — if you sign in with Google or Apple, those providers process your sign-in under their own terms (Google, Apple).
• Asana — internal ticketing for user reports and support. Report details (reporter, reported content, reason) are processed there so our moderation team can act on them. Asana Privacy Statement.

Where these providers offer their own privacy commitments for chat delivery and analytics, those commitments apply to the respective processing in addition to this Policy.

5a. International transfers

Our core infrastructure (databases, media storage, authentication, chats, analytics) is hosted in the European Economic Area. Some providers — Expo, Google, Apple and Asana — may process limited data (such as push tokens, sign-in identifiers or report details) in the United States. Such transfers rely on the EU–U.S. Data Privacy Framework and/or the European Commission's Standard Contractual Clauses, as set out in each provider's privacy documentation linked above.

6. Retention and deletion

We keep your data while your account exists. You can delete your account in the App (Profile → Settings → Delete profile). Deletion removes your profile, photos, ads, likes, partner links, push tokens, notifications and messages, and deletes your authentication identity (including the AWS Cognito record). Reports about your account and moderation records may be retained after deletion where necessary for safety and legal purposes. Backups are rotated on a regular schedule.

7. Your rights

Under the GDPR and the Spanish data protection law (LOPDGDD, Organic Law 3/2018) you have the right to access, rectify, export and erase your data, to restrict or object to processing, and to withdraw consent at any time. Most of this is available directly in the App (editing your profile, deleting photos, deleting the account). For anything else, contact us at gleb@tekero.io. You also have the right to lodge a complaint with the Spanish supervisory authority — Agencia Española de Protección de Datos (aepd.es) — or with the data protection authority of your country of residence.

8. Age

Tekero is strictly for adults aged 18 or older. We do not knowingly process data of minors; such accounts are deleted when discovered.

9. Changes

We may update this Policy as the App evolves. Significant changes will be announced in the App. The date above reflects the latest revision.